1. Order Processing Time
- Orders are processed within 1–2 business days after successful payment.
- Orders placed on Sundays or public holidays will be processed on the next working day.
2. Shipping Locations
- We currently ship across India.
- Delivery availability depends on the customer’s location and courier serviceability.
3. Estimated Delivery Time
- Orders are usually delivered within 3–7 business days after dispatch.
- Delivery time may vary due to location, weather conditions, or courier delays.
4. Shipping Charges
- Shipping charges, if applicable, will be clearly mentioned at checkout.
- Any additional charges (if applicable) are borne by the customer.
5. Delivery Partners
- We use trusted third-party courier services to deliver orders safely to customers.
6. Order Tracking
- Once your order is shipped, tracking details will be shared via SMS or email (if available).
7. Incorrect Address / Failed Delivery
- Please ensure that your shipping address and contact details are correct.
- hydrakitchen.com is not responsible for delivery delays or non-delivery due to incorrect or incomplete address details provided by the customer.
8. Damaged or Missing Items
- If you receive a damaged or missing item, please contact us within 24 hours of delivery with proper proof (photos/video).
- Issues will be reviewed on a case-by-case basis.
9. Non-Returnable Products
- All products sold on hydrakitchen.com are non-returnable.
- Once an order is shipped, it cannot be cancelled or refunded.
10. Contact Us
For shipping-related queries, contact us at:
📧 Email: (alphaenterprise010@gmail.com)
📞 Phone: (+91 9327956374)
🌐 Website: https://hydrakitchen.com